Privacy Policy
Your data safety is our priority at Lexican Motors.
Lexican Motors (“we”, “our”, or “us”) is an authorized dealer of Tata Motors operating Tata Motors passenger vehicle showrooms and authorized service centres across Siliguri, Bagdogra, Malda, and Balurghat. This Privacy Policy explains how Lexican Motors collects, uses, stores, protects, and shares personal information obtained through our website, online enquiry forms, test drive bookings, service appointment requests, and other customer interactions related to Tata Motors vehicles and services.
By accessing or using the Lexican Motors website, users agree to the terms outlined in this Privacy Policy. This policy applies to all visitors, customers, and users interacting with our digital platforms, whether they are searching for Tata cars in Siliguri, Tata showrooms in Malda, Tata EV dealerships in Bagdogra, or Tata Motors authorized dealers in Balurghat.
Information We Collect
Lexican Motors may collect personal information when users submit enquiries, request quotations, book test drives, schedule vehicle servicing, or interact with our website. The information collected may include the customer’s name, phone number, email address, residential address, preferred Tata vehicle model, financing requirements, vehicle registration details, service preferences, and dealership location preferences. Customers looking for Tata Nexon in Siliguri, Tata Curvv in Malda, Tata Punch in Bagdogra, or Tata Harrier in Balurghat may voluntarily submit this information through our enquiry forms or customer support channels.
In addition to personal details, our website may automatically collect technical and analytical information such as IP address, browser type, operating system, device information, referral sources, pages visited, session duration, and browsing behavior. This information helps us improve the performance, usability, and security of the Lexican Motors website and enhance customer experience for visitors searching for Tata Motors showrooms and Tata service centres in North Bengal and surrounding regions.
How We Use Your Information
Lexican Motors uses customer information to provide dealership-related services and improve customer support. Information submitted through our website may be used to respond to Tata Motors vehicle enquiries, arrange test drives, provide EMI and finance assistance, process exchange requests, share vehicle brochures, schedule service appointments, and assist with insurance or warranty-related matters.
We may also use customer information to communicate dealership offers, Tata Motors promotional campaigns, festive discounts, exchange bonuses, EV awareness programs, service reminders, and new vehicle launches. Customers searching for Tata showroom Siliguri, Tata dealership Malda, Tata EV showroom Bagdogra, or Tata service centre Siliguri may receive relevant updates regarding products and services available at Lexican Motors.
Technical and analytical information may be used for website optimization, marketing analysis, customer behavior tracking, and improving digital performance across search engines. This helps Lexican Motors strengthen visibility for location-based searches related to Tata Motors in Siliguri, Malda, Bagdogra, and Balurghat.
Cookies and Tracking Technologies
The Lexican Motors website may use cookies, web beacons, and similar tracking technologies to improve website functionality and user experience. Cookies help us remember user preferences, analyze visitor activity, monitor website traffic, and personalize marketing campaigns related to Tata Motors passenger vehicles and services.
Third-party tools such as Google Analytics, Meta Pixel, and search advertising platforms may also use cookies to analyze website performance and deliver relevant advertisements to users interested in Tata cars in Siliguri, Tata showrooms in Malda, Tata service centres in North Bengal, or Tata EV dealerships near Bagdogra. Users may disable cookies through their browser settings, although certain website features may not function properly after disabling them.
Sharing of Information
Lexican Motors does not sell or rent customer information to unrelated third parties. However, customer information may be shared with authorized entities and service providers for operational and business purposes. As an authorized Tata Motors dealership, we may share relevant customer information with Tata Motors Passenger Vehicles Limited for purposes such as vehicle booking processing, warranty registration, customer relationship management, roadside assistance coordination, and after-sales support.
Information may also be shared with financial institutions, insurance providers, CRM platforms, payment gateways, digital marketing agencies, website hosting partners, and service vendors involved in dealership operations. Any such sharing is carried out only to the extent necessary for delivering dealership services and maintaining customer support standards.
Lexican Motors may also disclose information if required under applicable laws, legal proceedings, governmental requests, or regulatory obligations.
Data Security
Lexican Motors implements reasonable technical, administrative, and organizational safeguards to protect customer information against unauthorized access, misuse, disclosure, alteration, or destruction. We continuously monitor and maintain security practices to ensure customer data remains protected while interacting with our website, online forms, and dealership systems.
Although we strive to maintain high security standards, users acknowledge that no internet-based transmission or electronic storage system can be guaranteed to be completely secure. Therefore, Lexican Motors cannot guarantee absolute security of information transmitted through online channels.
Third-Party Websites
The Lexican Motors website may contain links to third-party websites including Tata Motors, financing companies, insurance providers, social media platforms, and other external resources. Once users leave our website and access external platforms, they become subject to the privacy policies and terms of those respective websites. Lexican Motors is not responsible for the privacy practices, security measures, or content of third-party websites.
User Rights and Choices
Users may request access to the personal information maintained by Lexican Motors and may also request correction, modification, or deletion of inaccurate information wherever applicable under law. Customers may additionally opt out of promotional communications, marketing messages, or dealership campaigns by contacting us directly through official communication channels.
Lexican Motors will make reasonable efforts to respond to legitimate privacy-related requests in accordance with applicable laws and operational requirements.
Children’s Privacy
The Lexican Motors website and dealership services are intended for individuals above the age of 18 years. We do not knowingly collect personal information from minors. If any information belonging to a minor is unintentionally collected, appropriate steps will be taken to remove such information from our systems.
Data Retention
Lexican Motors may retain customer information for operational, legal, accounting, taxation, warranty, servicing, customer relationship management, and compliance purposes. Vehicle purchase records, service history, warranty details, and transaction-related information may be retained for reasonable business and legal durations as required under applicable regulations and dealership policies.
Advertising and Digital Marketing
Lexican Motors may use online advertising tools, remarketing technologies, analytics platforms, and digital campaigns to improve visibility across search engines and social media platforms. These marketing efforts help customers discover relevant dealership services for searches such as Tata Motors Siliguri, Tata dealer Malda, Tata showroom Bagdogra, Tata showroom Balurghat, Tata EV showroom North Bengal, Tata service centre Siliguri, and Tata cars in Malda.
Advertising platforms may use cookies and browsing behavior to display relevant advertisements related to Tata passenger vehicles, Tata EVs, dealership offers, service camps, and finance schemes.
Changes to This Privacy Policy
Lexican Motors reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. Any changes made to this policy will be updated on this page along with the revised effective date. Users are encouraged to review this Privacy Policy periodically to stay informed about how their information is collected and used.
Contact Us
For questions regarding this Privacy Policy, Tata Motors vehicle enquiries, service appointments, dealership support, or customer assistance, users may contact Lexican Motors through the official website or dealership communication channels.
Lexican Motors operates Tata Motors showrooms in Siliguri, Bagdogra, Malda, and Balurghat, along with authorized Tata Motors service centres in Siliguri and Malda, serving customers across North Bengal and surrounding regions.
Privacy Policy for Lexican Motors
Effective Date: May 27, 2026
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